SkillsHQ General FAQ

What is SkillsFuture Credit?

The SkillsFuture Credit aims to encourage individual ownership of skills development and lifelong learning. All Singaporeans aged 25 and above will receive an opening credit of S$500 from January 2016. Your credit will not expire, and the government will provide periodic top-ups, so you may accumulate your credit.

When will I receive top-ups to my SkillsFuture Credit account?

The Government will make periodic top-ups to Singaporeans’ SkillsFuture Credit Accounts. No decision has been made on the timing and quantum of the next top up.

I am a Singapore citizen turning 25 next year. When will I receive my credit?

You will receive your account activation letter in January, the year you turn 25. You may proceed to make SkillsFuture Credit claims upon receipt of your account activation letter.

Why is the SkillsFuture Credit only available to Singaporeans aged 25 and above?

The SkillsFuture Credit is targeted at Singaporeans who have generally completed their full-time education and are in the workforce or preparing to join the workforce. It allows them to invest in their continued learning journey and be active learners.

Why are Permanent Residents not eligible for the SkillsFuture Credit?

The SkillsFuture Credit is aimed at helping Singaporeans in their learning and skills development, and is in line with Government’s commitment to provide support for Singaporeans to maximise their potential throughout life, and secure good jobs.

Are new Singapore citizens eligible for the SkillsFuture Credit?

New Singapore citizens aged 25 and above, will be eligible for the credit after they have received their Singapore citizenship. SSG will inform them about their SkillsFuture Credit Accounts and the effective date for usage.

Is $500 in credit enough to cover my training costs?

Many courses are already highly subsidised by the government to ensure that training costs are affordable. The credit can be used on top of existing course fee subsidies provided by the government. The government will make periodic top-ups to Singaporeans’ SkillsFuture Credit Accounts.

How can I check my SkillsFuture credit balance?

This SkillsFuture Credit Portal has been made available since January 2016. You can also check your credit balance and transactions via http://www.skillsfuture.sg/credit.

Can I attend the course if I do not have sufficient credit?

Yes. You will just be required to top-up the balance amount.

Will the SkillsFuture Credit expire?

No, it will not expire and can be used throughout your lifetime. Your SkillsFuture Credit Account will only be closed upon death or annulment of your Singapore citizenship.

Can I transfer my SkillsFuture Credit to my family or friends?

No, the credit is non-transferable.

Can I top-up my own SkillsFuture Credit Account or my family’s or friend’s? Will it attract a credit matching from the Government?

No. The Government will make further top-ups to Singaporeans’ SkillsFuture Credit at periodic intervals.

I am retired. Why can’t I transfer my SkillsFuture Credit to my children or relatives who are working?

The SkillsFuture Credit is meant to support the learning needs of individual Singaporeans by defraying out-of-pocket course fees. All Singaporeans aged 25 and above will receive their own SkillsFuture Credit Account.

Can I transfer the credit claimed for a course to another course offered by the same training provider?

No, you need to cancel your initial claim and submit a new claim.

Can I submit a claim without registering for a course?

No. Please register for a course with a training provider first before submitting a claim. You will need your course details (e.g. course start date, course ID, training provider) before you can submit a claim.

When can I cancel my SkillsFuture Credit claim submission?

You can only cancel your claim submission before the course start date.

Why was my claim rejected?

The reason for rejection will be provided under the claim details page in your SkillsFuture Credit Account.

I have submitted the wrong claim details (e.g. training provider, course name, course fee amount, claim amount, supporting documents). Can I edit the claim submission?

No. If you have submitted the wrong claim details, please cancel the claim submission and submit a new one with the correct details.

Can I get a refund for the credit that I have used for a course if I am unable to attend the course or did not complete the course?

Where possible, you should cancel your claim submission in the SkillsFuture Credit Portal before the course start date.

How will I know if my SkillsFuture claim is approved?

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